FAQ page

Frequently Asked Questions (FAQs)

1. What is Trendy Store?

Trendy Store is an online women’s clothing boutique offering stylish, affordable, and comfortable fashion for women across the United States. We specialize in trendy clothing, accessories, and seasonal must-haves.

2. Where is Trendy Store located?

We are based in Pulaski, Virginia. Our full address is:
708 Highland Terrace, Pulaski, Virginia 24301, United States.

3. Do you offer international shipping?

No. At this time, we only offer shipping within the United States.

4. Is shipping free?

Yes! We offer free standard shipping on all orders. Delivery typically takes 3 to 5 business days.

5. How long does it take to process and ship my order?

Orders are processed within 1 business day. Once shipped, delivery takes 3 to 5 business days depending on your location.

6. Can I track my order?

Yes, once your order is shipped, you will receive an email with a tracking number so you can follow its progress.

7. What is your return policy?

We accept returns within 45 days of your order date. Items must be unused, unworn, and in their original packaging. Visit our Return Policy page for more details.

8. How do I request a refund?

To request a refund, contact us at info@trendystore.fashion with your order number and reason for the return. Once approved, refunds are processed within 5 to 7 business days.

9. What if I received the wrong or damaged item?

If your item is damaged or incorrect, contact us within 7 days of delivery. We will resolve the issue by offering a replacement or refund.

10. How do I contact customer service?

You can reach our support team at:

11. Can I cancel or change my order after placing it?

If your order hasn't shipped yet, we may be able to modify or cancel it. Please email us as soon as possible with your request.

12. Do you offer gift cards?

Not yet—but stay tuned! We're working on launching digital gift cards very soon.

13. Is my personal information safe with Trendy Store?

Yes. We take your privacy seriously. We do not sell or share your personal data with third parties. View our Privacy Policy for more details.

Still have questions? Feel free to reach out anytime. We're always happy to help!